Privacy Policy

Privacy Policy for Anita’s Touring Caravan, Camping and Holiday Cottages (anitascampsite.co.uk)

Last updated: June 23, 2026

At Anita’s Touring Caravan, Camping and Holiday Cottages (“Anita’s”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).12

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website (https://anitascampsite.co.uk), make a booking, contact us, or otherwise interact with us. It also describes your data protection rights and how to exercise them.

We recommend you read this policy carefully. By using our website or providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are (Data Controller)

Anita’s Touring Caravan, Camping and Holiday Cottages is a family-run campsite located at The Yews, Mollington, Banbury, Oxfordshire, OX17 1AZ, United Kingdom.

Contact details:

• Telephone: 01295 985984
• Email: [ info@anitascampsite.co.uk]
• Postal address: The Yews, Mollington, Banbury, OX17 1AZ

We act as the data controller for the personal data we collect directly through our website and services. Bookings are handled via a third-party platform CampManager  which has its own privacy practices—please review their policy separately.

We do not have a designated Data Protection Officer, but you can contact us using the details above for any data protection queries.

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Contact and identity information: Name, email address, phone number, postal address, and details of your party (e.g., number of adults/children, pet information).
• Booking and service data: Booking dates, pitch/pod/cottage preferences, payment details (processed securely by third parties), special requests, and booking history.
• Usage and technical data: IP address, browser type and version, operating system, device information, pages visited, time spent on site, referral sources, and other analytics data.
• Correspondence data: Information from enquiries, contact forms, emails, phone calls, or reviews.
• Marketing data: Preferences for receiving newsletters or promotional communications.
• Other: Any other information you voluntarily provide (e.g., personal requirements or accessibility needs).

We do not knowingly collect sensitive personal data (special category data) unless necessary for your booking (e.g., health-related accessibility requests), in which case we will obtain your explicit consent where required.

3. How We Collect Your Data

• Directly from you: Via website contact/enquiry forms, booking process (via our partner), phone calls, emails, or in-person interactions.
• Automatically: Through cookies and similar technologies when you visit our site (see Cookies section below). We use reCAPTCHA on contact forms, provided by Google.
• From third parties: Booking platform (CampManager), payment processors, analytics providers (e.g., Google Analytics), or advertising platforms.

4. How We Use Your Personal Data and Legal Basis

We only process your personal data where we have a lawful basis under UK GDPR. The main bases we rely on are:

• Performance of a contract: To process and manage your bookings, provide accommodation/services, and communicate about your stay (e.g., confirmations, changes).
• Legitimate interests: To improve our website and services, conduct analytics, maintain business records, respond to enquiries, and promote our offerings (where not overridden by your rights).
• Legal obligation: To comply with laws (e.g., tax, accounting, health and safety).
• Consent: For marketing communications or non-essential cookies. You can withdraw consent at any time.

Specific purposes:

• Processing bookings and providing our campsite services.
• Responding to enquiries and customer support.
• Website analytics and improvement (e.g., understanding visitor behaviour).
• Marketing (with consent) — e.g., special offers, newsletters.
• Preventing fraud, ensuring site security, and complying with legal duties.
• Internal record-keeping and business administration.
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5. Sharing Your Personal Data

We may share your data with:

• Service providers/processors: Booking platform (CampManager), payment processors, hosting providers, email service providers, analytics tools (e.g., Google), and reCAPTCHA (Google). These parties process data on our behalf under contracts that ensure appropriate safeguards.0
• Professional advisers: Lawyers, accountants, insurers as necessary.
• Legal authorities: Where required by law (e.g., courts, regulators).

We do not sell your personal data to third parties for their own marketing purposes.

International transfers: Some processors (e.g., Google) may be based outside the UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or UK adequacy decisions.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure servers, encryption where appropriate, access controls, and regular reviews. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined, or as required by law (e.g., accounting records for 6+ years). Typical retention:

• Booking records: Up to 7 years after your stay (for legal/tax purposes).
• Marketing consent: Until you withdraw consent.
• Website analytics: Shorter periods (e.g., aggregated data may be kept longer).

Once no longer needed, we securely delete or anonymise your data.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies. We will seek your consent for non-essential cookies via a cookie banner.

Types of cookies:

• Essential: For site functionality (e.g., remembering preferences).
• Analytics: Google Analytics (or similar) to understand traffic.
• Functional/Advertising: For personalised experience or targeted ads (third-party, e.g., Google, Facebook, Instagram).

You can manage cookies through your browser settings or our cookie preferences tool. For more information, visit allaboutcookies.org or our separate Cookie Policy.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights (subject to certain conditions):

• Right of access: Request a copy of your personal data.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request deletion of your data.
• Right to restrict processing: Limit how we use your data.
• Right to object: To processing based on legitimate interests or for direct marketing.
• Right to data portability: Receive your data in a structured, machine-readable format and transmit it to another controller.
• Right to withdraw consent: Where processing is based on consent.
• Right to complain: To the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise these rights, contact us using the details in Section 1. We will respond within one month (free of charge in most cases).

10. Children’s Data

Our services are not directed at children under 16. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top will be revised. We encourage you to review it periodically. Significant changes may be notified via the website or email where appropriate.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [info@anitascampsite.co.uk]
• Phone: 01295 985984
• Post: The Yews, Mollington, Banbury, OX17 1AZ
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Thank you for trusting Anita’s with your personal information. We value your privacy and are committed to maintaining it.